Will Call / Pickup

Order Online, Pickup In-Store Service

LBC Lighting offers a free will-call service option, allowing local customers the convenience to pick up their order from our warehouse. The pickup in-store option will be available to customers during checkout if they are local to the Greater Los Angeles area and all items in the cart are eligible for will call.

Need your items today? Place your order before 12PM PST and pick up your order the same day.

LBC Lighting Will Call Location

1762 Tyler Ave. S. El Monte, CA 91733 Monday - Friday 8:30AM - 5PM

Easy Ordering 1-2-3

Will Call / In-Store Pickup FAQ

How do I know if my order is eligible for will call?

All items at LBCLightingPro.com are eligible for same day pickup. Simply add the items you want to purchase to your cart, choose "Store Pickup" at checkout, and proceed to place your order.

Can I pay for my order in-store at time of pick up?

No, payments must be made online in full during checkout.

Will call orders only accept credit card and PayPal. No other forms of payment will be accepted.

When will my order be ready for pickup?

All eligible orders placed before 12PM PST, Monday through Friday, are eligible for same day pickup. You will be notified via email once your order is ready for pickup.

If your eligible will call order is placed after 12PM PST, your order will be available for pickup the following business day.

* If you do not receive an email within 1-2 business days, please contact us.

What do I need to bring with me to pick up my order?

At the time of pickup, you or your specified pickup person must bring:

    • Your government-issued photo ID
    • A printed copy of your will call email notification
Can I have someone else pick up my order for me?

If someone else is picking up your order, you must specify their contact information at the time of checkout.

The assigned person must bring their photo ID, and will call email confirmation at the time of pickup.

* Your order will not be released unless the pickup person shows a government photo ID that matches the name specified on your order.

How do I change or cancel a pickup order?

To change or cancel a will call order, please notify us immediately at customerservice@lbclightingpro.com or call 626-279-2658.

I need to return an item(s), can I return the item(s) in-store?

Yes, you may drop-off your return packages at our warehouse free of shipping. However, before drop-off, you must request for a Request Authorization Number (RAN). Please refer to our Return Policy for more details.

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