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FREE Shipping on order over $1000
FREE Shipping on order over $1000

Returns

Returns Policy

 

  • Request for return be made WITHIN 15 days of receipt and items must be returned WITHIN 15 days of receiving RAN
  • All returns are subject to 25% restocking fee
  • No returns are accepted after 30 days
  • All returns must be in original condition and packaging.  Returns are subject to inspection prior to any credit or refund being issued.
  • All shipping charges paid at time of order processing are non-refundable.
  • Customers are responsible for the costs of shipping back any return items.
  • Return Authorization Number (RAN) is required to return items. Please email or call us to get an RAN#

 

Our Return Address

      LBC LIGHTING PRO

      Attn; Pro Returns

      1762 Tyler Avenue

      South El Monte, CA 91733

 

Please note that NO returns will be accepted for the following conditions:

  • Item returned without an RAN number
  • items that have been installed, customized or modified
  • Order past 30 days.
  • Items not in original packaging and/or missing parts/hardware or manual
  • Made to Order or special order items.
  • Overstock or Clearance Sale Items
  • Truck-load sized items.
  • Any volume orders totaling more than $2,000.00
  • Any large quantity order of 12 pieces or more of the same product.

 

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